目 录
Module One Background Knowledge of Logistics
—Logistics Culture
Chapter One A General Introduction to Logistics 2
1.1 Definition of Logistics 3
1.2 Analysis of Logistics Definition 3
1.3 Importance of Logistics 4
1.4 Main Activities of Logistics System 5
Chapter Two Famous Logistics Companies 9
2.1 DHL 9
2.2 FedEx 11
2.3 UPS 12
2.4 Maersk 14
2.5 COSCO 15
2.6 China Post (EMS) 16
Chapter Three Business Etiquette of Logistics 20
3.1 Personal Appearance 20
3.2 Common Ceremonial Reception 25
3.3 Etiquette in Different Parts of the World 27

Module Two Professional English of Logistics
Chapter Four Warehousing 34
4.1 Role of Warehousing 34
4.2 Main Components of Warehousing 35
4.3 Types of Warehouses 35
4.4 Warehousing Activities 37
Chapter Five Purchasing 43
5.1 Definition of Purchasing 43
5.2 Role of Purchasing 44
5.3 Need of Purchasing 44
5.4 Decision of Purchasing 44
5.5 Purchasing Process 44
Chapter Six Distribution 52
6.1 Concept of Distribution 52
6.2 Significance and Effect of Distribution 53
6.3 Factors of Distribution 53
6.4 Operation Targets of Distribution 55
6.5 General Operation of Distribution 56
Chapter Seven Transportation 64
7.1 Definition of Transportation 64
7.2 Purpose of Transportation 65
7.3 Importance of Transportation 66
7.4 Transportation Modes 66
Chapter Eight Packaging 74
8.1 Functions of Packaging 75
8.2 Types of Packaging 76
Chapter Nine International Freight Forwarding 82
9.1 An Introduction to FIATA 83
9.2 Steps of Performing International Freight Forwarders 83
9.3 Differences for Work as a Forwarder Between the Consignor and Consignee 84
9.4 Trade Terms of International Freight Forwarders 85
Chapter Ten Logistics Information Management 91
10.1 General Introduction to Information Logistics 91
10.2 Information Technologies and Tools 93
10.3 Role of Information Management 94
10.4 Logistics Management Information System 95
Chapter Eleven Supply Chain Management 106
11.1 Definition and Types of Supply Chains 106
11.2 SCM and Logistics 107
11.3 Supply Chain Management: Analysis，Design, and Integration 108
Chapter Twelve Third Party Logistics (3PL) 116
12.1 An Overview of Third Party Logistics (3PL) 116
12.2 3PL Providers 118
12.3 Reasons for Growth of 3PL 120
Chapter Thirteen Reverse Logistics 126
13.1 Definition and Activities 126
13.2 Reverse vs. Forward Logistics 127
13.3 Challenges of Reverse Logistics 128
13.4 Leveraging the Power of Reverse Logistics 129
Chapter Fourteen The Internet of Things 136
14.1 Definition of the Internet of Things 136
14.2 Historical Evolution of the Internet of Things 137
14.3 Importance of the Internet of Things 137
14.4 Global View 138
Chapter Fifteen Application of Big Data in Logistics Industry 145
15.1 Concept of Logistics Big Data 146
15.2 Impact of Big Data on Logistics Enterprises 146
15.3 Application of Big Data in Logistics Industry 147

Module Three The Practice of Logistics English
—Logistics Document
Chapter Sixteen Business Letters 158
16.1 Introduction to Business Letters 158
16.2 Principals of Business Letter-Writing 159
16.3 Parts of a Business Letter 160
16.4 Business Letter Format 162
Chapter Seventeen Contract 166
Chapter Eighteen Bill of Lading 173
Chapter Nineteen Letter of Credit 178
附录 物流术语 184
References 192